Privacy Policy for North Grill

Last Updated: May 30, 2025

Privacy Policy – North Grill Family Restaurant

1. Information We Collect
We only collect the information we need to provide you with reservations and a better dining experience:

  • Contact Information: Your name, phone number, or email address.

  • Reservation Details: Date, time, and number of guests.

  • Website Data: Basic technical details like IP address or browser type (through cookies) to improve our website.

2. How We Collect Information
We collect your information when you:

  • Make a reservation (online, by phone, or in person).

  • Visit our website (cookies help us improve your experience; you can turn them off in your browser).

3. How We Use Your Information
We use your information only to:

  • Confirm and manage your reservation.

  • Respond to your questions.

  • Improve our services and website.

  • Comply with legal requirements (such as tax or health regulations).

We will never use your information for unrelated purposes or send marketing emails unless you specifically request it.

4. Protecting Your Information
Your information is stored on secure servers in Canada. We use protections such as encryption and access controls. While no system is 100% secure, we do our best to safeguard your privacy.

5. Sharing Information
We do not sell, rent, or share your personal information with third parties. Your information is only used for reservations with us.

6. Data Retention
We keep your information only as long as needed:

  • Reservation details: up to 7 years (to meet legal and tax rules).

  • Website data (cookies): usually up to 26 months.
    After that, we securely delete it.

7. Your Rights
Under Canadian law, you have the right to:

  • Access your information.

  • Correct inaccurate details.

  • Request deletion of your information (unless laws require us to keep it).

To use these rights, please contact us through the details on our website. If you are not satisfied, you may also contact the Office of the Privacy Commissioner of Canada.

8. Third-Party Links
Our website may link to reservation platforms or social media. Please review their privacy policies, as we are not responsible for their practices.

9. Cookies
We use cookies to make our website easier to use and to understand how guests interact with it. You can turn off cookies in your browser, but some parts of the website may not work properly.

10. Family-Friendly Policy
North Grill is a family restaurant. We do not serve alcohol, and our services are designed for guests of all ages. We do not knowingly collect personal information from children under 13. If we discover such data, we will delete it immediately.

11. Updates to This Policy
We may update this policy if our practices or laws change. When we do, we’ll post the updated version with a new “Last Updated” date on our website.